Overview
Artificial Intelligence (AI) is rapidly changing the face of business and culture. A recent Forbes study found that over 60% of companies are using AI in some aspect of their business. However, nearly 90% of corporate AI initiatives are considered failures by senior management. In addition, the internet is full of claims by companies that they have a solution powered by AI that will transform your business. In all the noise and hype, it is easy to become confused and frustrated. As with any new technology, a strategy for implementation is needed This program provides a foundation for understanding how AI can impact your organization and outlines a process for creating your AI strategy.
- You will be able to describe how AI can impact your organization’s products and processes.
- You will be able to explain the different categories of AI and their best applications.
- You will be able to discuss the ways AI can enhance customer experience and process efficiency.
- You will be able to identify the types of data needed for AI to provide value in your organization.
Areas Covered
1. Foundations of AI
- Elements of AI: knowledge datasets, algorithms, prompts, and machine learning
- How these components work together in modern AI systems
2. Understanding Generative AI
- What generative AI does
- Required data and inputs
- Best applications and real-world examples
3. Understanding Agentic AI
- What agentic AI does
- Required data and system design considerations
- Best applications and use cases
4. AI Strategy Development for Organizations
- Aligning AI with the organization’s value proposition
- AI-enhanced customer experience
- AI-enhanced operational efficiency
- IT infrastructure considerations
- Organizational and cultural impact
- Creating an AI strategy roadmap