Traincel Logo

Privacy Policy

Traincel respects every individual's privacy. The chief motive of our portal is to ensure firm & reliable online environment and also reinforce your e-learning and development on/through our website. But at times we would need personal or general information to facilitate certain content or services, and online products on your request. This statement of the privacy elucidates personal or general data captured on our website and use of such information collected in those situations.The privacy policy asseverates our commitment and divulges our privacy practices involved and it acquaints why we need the information and how collected data is used.

The privacy policy asseverates our commitment and divulges our privacy practices involved and it acquaints why we need the information and how collected data is used.

1. Collection of Personal Information:

When you use our Platform, we collect and store your personal information which is provided by you from time to time. Our principal in doing so is to offer you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Platform to make your experience safer, simpler and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose. We collect personal information from you -

  • While you purchase any live or recorded webinar,
  • When you download any content,
  • When you register for our newsletters,
  • When you engage and involve yourself in our Q&A session,
  • When you participate in an online survey,
  • Or when you register to submit or post messages in any forum sponsored by Traincel.

When you submit personal information to Traincel through this Website, you comprehend and consent that this information may be transferred across national boundaries and may be stored and processed in any of the countries in which Traincel and its affiliates and subsidiaries maintain offices. You also acknowledge that in certain countries or with respect to certain activities, the collection, transferring, storage, and processing of your information may be undertaken by trusted vendors of Traincel. Such vendors are restrained by contract not to use your personal information for their own purposes or provide it to any third parties.

2. Using the Personal Information:

When you use our Platform, we collect and store your personal information which is provided by you from time to time. Our principal in doing so is to offer you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Platform to make your experience safer, simpler and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose. We collect personal information from you -

  • Resolve disputes, collect fees, and troubleshoot problems;
  • Encourage safe trading and enforce our policies;
  • Customize users' experience, measure interest in our services, and inform users about services and updates;
  • Communicate marketing and promotional offers to you;
  • Do other things for users as described when we collect the information.
  • In our efforts to continually upgrade our product and service offerings, we accumulate and analyse demographic and profile data about our users' activity on our Platform.

We discern and use your IP address to help diagnose problems with our server, and to administer our Platform. Your IP address is also used to help identify you and to congregate broad demographic information. We will sporadically ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our Platform, providing you with content that we think you might be intrigued in and to display content according to your preferences.

3. Cookie Policy:

When you visit our site, a cookie (a very small text file) is placed on your system (if it is approved), this to provide you with a personalised experience and to abet in the collection of the site visitation statistics. You may refuse the cookie, if you wish. To do so, you will need to check your browser settings. Based on your activity, we may ask certain information that are mandatory to provide and are deliberate. If you fail to provide the compulsory data, you will not be allowed to proceed further.

4. Safety of Personal Information:

Traincel is very particular about maintaining the security of your personal information and respects your choice for its intended use. We carefully safeguard your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. Also, your personal information is not shared with anyone outside the company at any given circumstance, without your permission, except under the above-mentioned conditions. Within the company, the data is safely stored in the password-controlled servers with limited access.

For any further questions and concerns about your personal information, please contact Traincel and include your name and user ID along with your concerns. You can also reach us after logging in to our website & by registering yourself as a user & raise a query. However, we are not authorized to change the customer proprietary information supplied to us without the authorization of the customer.

This Privacy Policy also explains how we will store your information in the United States, in the European Economic Area (EEA), and in other locations outside of the EEA. Any transfer of your data to the United States or another location outside the European Economic Area will be in compliance with applicable European data protection laws (GDPR) and in respect of transfers to the United States comply with the E.U. - U.S. Privacy Shield Framework.

5. Links to Other Sites:

Platform links to other Platforms that may collect personally identifiable information about you. Traincel is not accountable for the privacy practices or the content of those linked Platforms. You should review the privacy and other policies at third party sites you visit, since those sites are not bound by Traincel’s privacy policy, and Traincel has no control over the content of these other sites, nor the usage of information they gather. This Privacy Policy covers the privacy practices by Traincel, and does not cover the privacy practices of third-party websites or features.

6. Modifications:

The privacy statement will be occasionally updated by Traincel and you will be notified by placing prominent notices on the website regarding the material changes to this statement.

7. Your Choices:

  • Email Subscriptions: You can always unsubscribe from our commercial or promotional emails but we will still send you transactional and relational emails about your account use of the Traincel Platform.
  • Push Notifications: You can opt out of receiving push notifications through your browser settings.
  • Updating Your Profile Information: You can expunge any information that you add to your Profile at any time. You can review and edit certain account information by logging in to your account settings and profile. If you espouse to terminate your account, we will deactivate it for you but may retain information from your account for a certain period of time and disclose it in a manner consistent with our practices under this Privacy Policy.

8. Acceptance of Privacy Policy Terms:

Traincel possess all rights to change the above-mentioned policies at any time and such will be posted at the earliest. While we amend the policy, the new policy will be applicable to personal information that we previously collected. We suggest you review our policy section on a timely basis and stay updated on the new changes. Use of Traincel website automatically embodies acceptance of this policy.