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Establishing and Analyzing... Banner

Establishing and Analyzing Payroll Benchmarks and Metrics

60 Minutes

Recorded Webinar

Overview

Discover the most effective way benchmarking metrics can help your business with its financial requirements

Due to the evolution of the payroll department, payroll professionals are finding themselves in need of skills to continuously improve on the performance of payroll. This topic will give you a valuable start to begin benchmarking. You will learn how to begin to measure your performance and how to use that information to ensure your payroll department is on the leading edge of today's industry.

Areas Covered

Benchmarking

·      Evolution of Payroll Best Practices

·      Benchmark Basics

·      Types of Benchmarking

·      How to Start Benchmarking

Metrics

·      Metrics Basics

·      What to Measure and Why

·      Data Collection Methods

Customer Focus

·      Types of Customers

·      Identifying Customer Requirements

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All Access Pass Benefits

$999 per year

  • Access to 12 Live Webinars per year
  • Access to 12 On-Demand Webinars per year
  • All Live and On-Demand webinars include certificates, printable presentation material and handouts
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Speaker

Dayna J. Reum's Avatar

Dayna J. Reum

CPP, FPC

Dayna is currently the Director of Payroll Operations at Ann & Robert Lurie Children’s Hospital of Chicago. Dayna has been heavily involved in the payroll field over 17 years. Starting as a payroll clerk at a small Tucson company, Dayna moved on to be a Payroll Team Leader at Honeywell Inc. During Dayna’s time at Honeywell she obtained her FPC (Fundamental Payroll Certification) through the American Payroll Association. She also received several merit awards for Customer Service and Acquisitions and Divestitures. Dayna is no stranger to teaching she has taught at the Metro Phoenix American Payroll Association meetings and at the Arizona State Payroll Conference. Topics including Payroll Basics, Global/Cultural Awareness, Immigration Basics for the Payroll Professional, Multi-State and Local Taxation and Quality Control for Payroll, International and Canadian payroll. Dayna has her CPP (Certified Payroll Professional) through the APA. She also serves on the National American Payroll Association on the National Strategic Leadership Task Force, Government Affairs Task Force (PA Local tax subcommittee). Dayna has received a Citation of Merit for her service along with being a Gold Pin member of the APA. Besides her payroll accomplishments Dayna is certified in HR hiring and firing practices and is a Six-Sigma Greenbelt.