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End Workplace Harassment, Bullying, Conflict and Gossip: A Manager’s Guide on How to Detox and Neutralize a Negative Workplace

90 Minutes

Recorded Webinar


This resource loaded webinar will show you how to get ahead of and neutralize all forms of negative, bad, destructive behavior, and put a system in place to ensure it does not re-occur. This starts with an understanding that it has to be a policy of Zero Tolerance, followed by immediate workplace reprimands. The destructive effects of blaming others, griping, pessimism and of always passing the buck needs to be stopped. In this session, you will learn to keep emotional control and tame that disruptive and destructive behavior you must deal with.

Whatever you call it, bullying, harassment, and gossip, - it all matters to you if you have bad attitudes, jealousy and disruptive behavior that sabotages your organizations teamwork, employee morale, lowers self-esteem and reduces productivity and undermines your reputation in the community. When toxic behavior infects a department, managers may be tempted to ignore it or give in, the wrong thing to do, but tolerating it is not a solution!

Whatever happened to respect by and for everyone? When you have rude, indifferent, emotionally troubled, over-worked and dis-engaged employees, they will do more harm to your business and employee productivity than you can afford. Caution: A workplace culture of tolerating a bad attitude by one or more employees is not acceptable. Who is to blame? A lot of time, the cause of the employee attitude is generated from how they are treated at work, a seeming lack of respect of them. Is it you or is it them that is the problem? When you fully exercise your position power, you will dramatically improve the strained relationship and drive up their personal power. Respect comes from knowing the person and this session is how to find out what matters, drives and engages them. When you have a language of caring, you create respect. 

This session is how to change the viewing of this person and their behavior to move them to be solution orientated. Respect drives up trust, engagement and creativity.

Areas Covered

  • How managers inadvertently reward negative and destructive behaviours
  • The steps you need to act on in order to keep total control of the situation
  • The four types of problem employees there can be that lead to bigger problems
  • How to turn around the gossip, gab and the grapevine to create more empowered employees.
  • How to tell when someone is lying to you and how to confront them on it.
  • When to focus on the behaviour you see and not the attitude behind it.
  • How to identify all the forms of bullying there are that you need to control.
  • How to stop the rumour mill before it gets started with a policy of transparency
  • Why people want to ‘push your buttons’ by their off-side or inappropriate comments
  • How to control the unwritten rules of the office that becomes the negative culture to discipline
  • How to adopt great techniques to use when employees blame others or deny responsibility
  • BONUS: At the conclusion of the webinar, there will be 4 self-tests/assessments that are guaranteed to improve engagement, loyalty, retention, empowerment, leadership skills and coaching abilities. The presenter also offers a number of complimentary resources that are perfect for those in health care, as well as serious recommend readings and action steps.
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All Access Pass Benefits

$999 per year

  • Access to 12 Live Webinars per year
  • Access to 12 On-Demand Webinars per year
  • All Live and On-Demand webinars include certificates, printable presentation material and handouts
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Bruce Lee's Avatar

Bruce Lee

Leadership Coach

Bruce Lee is an international event speaker, who brings practical business leadership, training and management experience gained in a good cross section of industries: - Charter Bank branch management and Alberta Manager for the VISA credit card Division of a Canadian Bank, - Senior marketing representative for a fully integrated Canadian oil and gas company, - Senior executive recruiter, establishing a consultant/referral partner office in England - Owning and managing a 24 hour a day, 365 days a year retail convenience store and gas bar business. - Marketing / Director of Service Development for a health care training company, specializing in patient and staff engagement, special projects and a focus on patient satisfaction survey measurement tools - As a hobby, organizes and chairs election campaign at every level of government - Active on several community associations in a leadership / board member role - Is active outdoors and a regular blood donor, with 501 donations to date Bruce has been providing education keynotes, workshops and webinars all across North America full time for the past 33 years. He now follows his passion – working with individuals and organizations to fast track and maximize the results they need to grow their careers, enhance their business success and lead a fuller personal life. He shares practical, real life examples on the most current topics people need, and each presentation includes a variety of complimentary additional resources, articles and tools to support the content and measure skill levels. The focus is on improving engagement and teambuilding with the added value of aligning corporate strategy to create high performance employees. The results are increased engagement and productivity for individuals, departments, and organizations; higher profitability; and increased customer and client satisfaction. Above all, the intent of every presentation is to ensure implementation of the ideas and strategies to move people ahead with a realizable return on their education event investment. Otherwise, why provide the training? In 2016 Bruce published his book: Why Trust Me? Making Trust Your Competitive Edge, with two updated versions of it to be released in early 2020.